Everything about empire floors coupons

!!!!!!!! Heaven forbid any person response a phone with no sitting down on keep for 30 or even more minutes. Nobody appears to be to have the ability to support me in in any case. I will DEFINITLY not be applying Empire on the remainder of my dwelling.

We want to know additional, and would like to comply with up along with you to discuss your encounter. Please electronic mail us at customersupport@ empire-today.com together with your contact information.

As of 11:30am aug 21, 2017. I sit in this article waiting around as I used to be promised a connect with in 30min. Not a soul has identified as. No one has confirmed up for my put in. I’m now contacting in and having resolution. I used to be promised an install

We’re unhappy to understand that you remain unhappy, and recognize that this has actually been a frustrating experience for you personally. We’ll keep on to review your problems, and we’ll be in contact along with you Soon.

CHESTER, VIRGINIA -- We have had nothing but problems Because the Preliminary supply of hardwood. We are undertaking a complete household remodel along with the laying of your flooring is undoubtedly an integral Section of the procedure as nothing else can arise into your flooring goes in.

Once i requested when we'd obtain the put in concluded I was told possibly tomorrow, that's a Saturday. WTF ( properly that’s Excellent) I requested to talk to some supervisor and was informed there wasn't a person offered Which one particular would phone me later. I guess LATER is widely used at Empire. I desire these men and women could working experience this situation themselves so they can see 1st hand which i’m sorry suggests Absolutely nothing. You don’t affirm an appt four occasions than not clearly show up. My household is in entire disarray our 3 loos are stuffed with home furniture and might barley be utilised. Generally the upstairs Section of my dwelling is unusable and maybe I could get the work done tomorrow??? As I re-Dwell this Catastrophe to variety this my blood pressure level carries on to go ballistic. It’s been one hour and no contact from the supervisor…hum go figure. Customer Service is a dying artwork Within this country. It's got evidently died at Empire Today…

We regret to listen to that you were being unsatisfied with all your working experience. We never want our customers to really feel in this manner, and we’ll be subsequent up along with you shortly to learn more.

We’re sorry to hear that you choose to’re unsatisfied, and sincerely regret the inconvenience. We’ve Situated your account, and we’ll be in connection with you soon.

Also, we desired to provide the floors checked out that was previously laid inside the dining room because of buckling as a result of floors not becoming appropriately acclimated. These floors had been installed 2012 and we continue to don't have any resolution to that problem. Because of the wrong color wood currently being delivered we experienced a further seven working day delay which pushed back our cupboard set up.

Now we have read your review and are disappointed to listen to that your solution is not really Conference your anticipations We wish to learn more and we'll be in contact with you soon to debate your considerations.

We ended up informed the function could just take up to 2 day for completion. We produced the agenda for installation 2 months upfront so we more info wouldn't should just take day off work And become accomplished by the point our Thanksgiving company (spouse and children) arrived.

Immediately after 2 several hours of ready I told the installer to leave. Shortly after that, the salesman phone calls after which you can proceeds to argue with me.

Within the 18th I did not hear from any individual by nine:30am so I referred to as and still left a msg for Ashley. One hour went by and No contact again so I referred to as again and spoke to Jaret who stated “I was not to the schedule today. Very well that was Not very good And that i began get in touch with individuals at Empire and did a Chat with John who known as the Kent office he stated they were seeking to locate a business to come back.

We’ve browse your review, and so are unhappy to hear about your carpet installation. We regret the delay, and want to follow up with you to create things suitable.

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